Legal Information
Privacy Policy
Effective date: 17 November 2025. Version: 2.0. This policy explains what data we collect and how we look after it.
1. Introduction
Teqnoor Limited ("we", "us", "our") operates the website https://teqnoor.com and provides digital marketing, SEO, web development, graphic design, and related services. We are the data controller under UK GDPR.
2. Information We Collect
2.1 Information You Give Us
- Name, email, phone
- Company/organisation details
- Addresses for quotes/contracts
- Any information you provide (briefs, assets, credentials)
2.2 Payment Information
We do not store full payment card details. Payments are processed by secure third-party providers (e.g., Stripe, PayPal).
2.3 Automatically Collected Data
- IP address
- Browser/device info
- Referring website, visited pages
- Cookies and tracking tools
3. How We Use Your Information
We process data for:
- Responding to enquiries
- Providing contracted services
- Billing and invoicing
- Improving the Site
- Analytics
- Direct marketing (with consent or soft opt-in)
- Fraud prevention
4. Direct Marketing
You may unsubscribe at any time. We send marketing only with consent or soft opt-in for B2B clients.
5. Disclosure of Information
- Service providers (hosting, analytics, email, payments)
- Professional advisors
- Law enforcement
- Buyers in case of acquisition
6. International Transfers
Your data may be transferred outside the UK/EEA with proper safeguards (IDTA or SCCs).
7. Cookies
We use cookies for functionality, analytics, and marketing. See our Cookie Policy.
8. Data Retention
Data is kept only as long as necessary:
- Enquiries: 3 years
- Client/project data: 7 years
- Invoices/payments: 7 years
- Marketing: until unsubscribed
- Analytics: up to 26 months
9. Your Rights
- Access
- Correction
- Deletion
- Restriction/object
- Data portability
- Withdraw consent
- Complain to ICO
10. Children’s Privacy
We do not knowingly collect data from individuals under 16.
11. Data Security
We use technical and organisational measures to secure your data.
12. Data Breach
We will notify affected users and the ICO when legally required.
13. Third-Party Links
We are not responsible for external websites.
14. Changes to This Policy
We may update this policy. Continued use means acceptance.
15. Contact Us
Teqnoor Limited 27 Old Gloucester Street, London WC1N 3AX, United Kingdom